1. When are rebates paid?
a. Our rebates are paid after the completion of each season. We use the schedule listed below to pay our rebates:
i. Fall Season – November 1
ii. Winter Season – March 1
iii. Spring Season – June 1
2. When do I send in my schedules and photos?
a. We require our schools to send in their schedules and photos at least 45 days before their 1st home game to ensure the on-time delivery of your schedule products.
3. How do I submit my schedules and photos?
a. You may upload your own schedules to your school account at my.fivestarsports.com.
b. You may also submit them to our School Support Department via email at
firstname.lastname@example.org or you may fax them to 479.444.2023.
4. Who receives the schedule products?
a. We send 200 schedule posters to the school and send at least 2 posters to each sponsor.
b. Once a sponsor is obtained on the schedule cards, the school and the sponsors will each receive several hundred.
c. When a sponsor chooses to advertise on a magnet, the sponsor will receive all of the magnets unless they specify otherwise.
5. Will I be able to proof my products before printing?
a. We email a proof of all of our products to the contact person before sending anything to print. We do provide a deadline for proofing all materials and at that point will must send to print in order to satisfy the requested delivery deadline.
6. What determines the size of the posters?
a. The size of your ad section and number of sponsors will determine the size of your posters. The more sponsors we are able to obtain, the larger your poster will be. We do not limit the number of sponsors per school.
7. What are the terms of my agreement?
a. Our endorsement agreements are initially valid for one year and will automatically renew on the anniversary date each year. If a school wishes to cancel after the first year, we will complete the current working season and termination will become effective with the start of the following season.